Return Policy

All sales are final. No refunds or exchanges.

Using this Site

Please use a standards-compliant web browser.

Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, images, and software, is property of Nowhere Co., Ltd. and is protected by United States and international copyright laws. All trademarks included on this site are the property of Nowhere Co., Ltd. unless otherwise noted. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with us.bape.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Secure Processing

us.bape.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy

us.bape.com respects our customer's account information as private and confidential information and will not share it with any outside organizations or individuals unless we have a good faith belief that disclosure of such information is necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request. Your information is secured and encrypted with the Secure Socket Layer Software.

Shipping

Full credit card billing address must match the full address of the shipping. We cannot accept orders addressed to P.O. boxes, APO/FPO/DPO addresses.

At this time, we are only accepting orders from residential addresses from the U.S.A. and Canada.

We do not offer Saturday delivery. Please note that we only ship out Monday through Friday, with the exception of US holidays.

Please allow 3-5 business days for order processing and verification (an additional 7-10 business days for Ground shipping). We are not responsible for any lost, stolen, or damaged shipments. All shipments the buyer assumes all responsibilities of claims made with the shipping carrier.

We do not re-ship orders that have been returned to our warehouse.

If your order has been returned to our warehouse due to a non-compliant shipping address, your order will be refunded minus the original shipping cost within 3-5 business day

Shipping to the U.S.A.

Shipped via UPS. 

Shipping to Canada

Shipped via UPS.

All Canadian customers will be responsible for paying any import duties and any additional fees or taxes once a shipment reaches Canada. Additional customs clearance charges must be paid by the customer.

Please check periodically for any updates regarding our shipping policies. 

Purchase For Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Sales Tax

Sales Tax is charged to all orders that qualify.   

Contact Information

BAPE USA
E-mail : cs_us@bape.com

Mobile Terms of Service

us.bape.com

Last updated: April 2, 2025

The us.bape.com mobile message service (the "Service") is operated by us.bape.com (“us.bape.com”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to us.bape.com’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of us.bape.com through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with us.bape.com. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333690852 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other us.bape.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, email cs_us@bape.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.